Osborne Jewelers is a jewelry store located at 3659 Sunset Avenue, Rocky Mount, NC 27804. It specializes in custom-made jewelry and offers services like engagement ring creation, jewelry repair, and watch services. With a reputation for beautifully crafted pieces and friendly staff, Osborne Jewelers has garnered significant attention in the local community. Customers frequently mention the helpfulness of the owner, Gene Osborne, and staff members like Laura, praising their commitment to excellent customer service.

Despite the positive sentiment in many reviews, there have been notable concerns regarding service delivery times. Some customers express dissatisfaction with the timing of repairs and orders, citing instances where expectations were not met, particularly in cases involving engagement ring sizing and repairs, which have affected special occasions.

Overall Sentiment from Online Customer Reviews:
Positivity is evident among customers who appreciate the craftsmanship and service, with roughly 80% expressing favorable opinions, while about 10% of reviews reflect neutral sentiments and around 10% indicate negative experiences.

Opening Hours:
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM

Staff Members:
- Gene Osborne
- Laura Armstrong

Best Review: A customer highlighted the exceptional service and craftsmanship, stating that their experience was remarkable and that they highly recommend Osborne Jewelers for their engagement ring needs.

Worst Review: A customer expressed frustration regarding the inability of the store to complete a ring sizing in time for a wedding, stating that it caused significant disappointment on a special day due to a lack of communication from the staff.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.