Cascade Jewelers, located at 1900 NE 3rd St, Suite 101 in Bend, OR, is a beloved local treasure specializing in custom engagement rings and comprehensive jewelry services. Serving the Central Oregon community for over 40 years, this family-run shop is known for its warm atmosphere and personalized service, with Ross and Laurie fostering a welcoming environment that makes customers feel right at home.

The dedicated team excels in crafting unique engagement rings, utilizing both American and European jewelry techniques. Customers appreciate their attention to detail, with many noting that the staff takes the time to understand their vision and provide expert guidance throughout the design process. Whether it’s crafting a bespoke ring or performing quick repairs, the commitment to quality workmanship shines through, drawing loyal patrons eager to return.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences, while about 10% offer neutral feedback, and the remaining 5% report issues related to specific services.

Opening Hours:

Monday to Friday: 9:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Jake praised the exceptional customer care, sharing how warmly welcomed he felt while searching for earrings and noting the staff's willingness to assist even without the exact item in stock.

Worst Review: A customer named Nikki shared her disappointment regarding a watch battery replacement incident, where she felt the service was subpar and resulted in damage to her timepiece.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.