Saxon’s Fine Jewelers, located at 360 SW Powerhouse Dr #110, Bend, OR 97702, operates in Deschutes County. With a focus on engagement ring creation, Saxon’s provides a range of services, including custom designs and jewelry repair. The knowledgeable and friendly staff, including Emily and Natasha, are noted for providing excellent customer service, helping clients navigate through a wide selection of engagement rings and diamonds. Saxon’s has established a reputation for personalized attention to detail, ensuring that each piece is tailored to the customer’s desires.

However, some customer feedback has highlighted inconsistent experiences. While many have praised the staff for their attentiveness and expertise in helping clients design unique engagement rings, others have reported instances of less favorable service.

Customer Reviews Sentiment:
Overall, the sentiment from online customer reviews appears to be moderately positive. Roughly 70% of reviews express satisfaction with the services provided, with 20% neutral and 10% negative.

Best Review:
Andee from Bend commended Saxon’s for its exceptional service and attention to detail during her engagement ring shopping experience, emphasizing the helpfulness and professionalism of the staff.

Worst Review:
Jane noted frustration with Saxon’s repair service, as they were unable to assist with a piece that wasn't purchased at their store, leaving her feeling inconvenienced.

Operating Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Emily, Natasha

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.