Pavé Fine Jewelry, located at 101 NW Minnesota Ave, Bend, Oregon, is a locally owned and operated jeweler specializing in custom engagement rings and jewelry repair. Customers frequently praise the store for its friendly and knowledgeable staff, including owner John and jewelry designer Rod Kuehnast, who is on-site to assist with custom designs. The store operates in Deschutes County and is known for providing a wide selection of unique pieces that cater to design preferences ranging from traditional to bold.
With a total of 41 reviews gathered, the overall sentiment reflects a highly positive customer experience with an estimated 85% positive feedback, 10% neutral, and 5% negative sentiment.
While many reviews commend the store for excellent customer service and quality craftsmanship in engagement ring creation, a few criticisms highlight issues with sizing and communication.
Best Review: Adia praised the store’s fantastic customer service after experiencing great support during the repair and setting of her husband’s ring.
Worst Review: Arick expressed frustration over delays in completing a custom order, resulting in him taking his business elsewhere.
Operating Hours:
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned: John, Rod Kuehnast
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 41
Store Phone Number: 5413220500
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