Montezuma Jewelers is a highly regarded jewelry store located at 701 E McGalliard Rd, Muncie, Indiana, in Delaware County. Known for its exceptional customer service and expert craftsmanship, this family-owned establishment specializes in creating custom engagement rings. Customers appreciate the skilled owner, David Gonzales, and the personalized attention given to each piece, ensuring that unique visions for engagement rings come to life. The store also offers a broad selection of fine jewelry, watch repairs, and custom design services.

In reviewing 38 customer reviews, a majority reflect a positive experience with the quality of craftsmanship and the staff's attention to detail, highlighting the store's commitment to customer satisfaction. However, there were a few concerns regarding slower-than-expected turnaround times for commissioned work.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

| Opening Hours |
| --------------------- |
| Tuesday to Friday: 9:30 AM - 5:30 PM |
| Saturday: 9:30 AM - 1 PM |
| Sunday & Monday: Closed |

Mentioned Staff: David Gonzales

Best Review:
Maggie expressed her delight in receiving a custom engagement ring created by the owner, highlighting its beauty and uniqueness. She praised the craftsmanship, stating it was the most well-made piece of jewelry she has ever owned.

Worst Review:
Jan noted dissatisfaction with the owner's turnaround time for commissioned work, mentioning a feeling of being condescended during the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.