Zales Jewelers, located at 3501 N Granville Ave., Ste. H 12 F, Muncie, IN 47303, is a prominent destination for creating engagement rings and other fine jewelry. Recognized as America's diamond store since 1924, Zales offers a wide variety of engagement rings, wedding bands, and custom jewelry designed to meet unique visions. The store provides an array of services, including in-store ordering, custom jewelry design, jewelry and watch repair, and cleaning and inspection services. Customers appreciate the friendly and helpful staff, with many reviews highlighting exceptional customer service.

Operating in Delaware County, Zales Jewelers is committed to providing quality jewelry at competitive pricing. The store's hours are as follows:

| Day | Hours |
|-----------|-------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Zales has received a total of 47 reviews, showcasing a blend of positive and negative experiences. Positive feedback often notes the attentive and pleasant staff, with many customers highlighting their satisfaction with the quality of service and engagement ring selection. On the contrary, some negative reviews express dissatisfaction with the customer service, citing specific incidents of rudeness and product quality issues.

Best Review:: Benjamin appreciated the great service and competitive prices when purchasing jewelry at Zales, reflecting a positive shopping experience.

Worst Review:: Sierra expressed significant disappointment with the customer service related to a broken ring, feeling that the staff placed blame on her rather than addressing the issue professionally.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.