Murray's Jewelers, located at 113 West Charles Street, Muncie, IN 47305, is a highly regarded jeweler in Delaware County specializing in the creation of custom engagement rings and fine jewelry. The store operates with a focus on quality craftsmanship, and their staff is known for exceptional customer service, making it a popular choice for those looking to create or repair their jewelry. Customers frequently praise the friendly and knowledgeable team, including James Murray, who is noted for his skilled craftsmanship and attention to detail.
Murray's Jewelers offers a wide range of services, including jewelry design, repair, and restoration, catering to customers looking for unique pieces, particularly engagement rings. Notably, the shop emphasizes custom designs based on individual preferences and ideas, ensuring a personal touch in every creation.
Operating hours are as follows:
| Day | Hours |
|------------|----------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 7:00 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
After reviewing 90 online customer reviews, the overall sentiment appears to be quite positive, with approximately 80% of customers expressing satisfaction with their experiences at Murray's Jewelers. Neutral reviews account for about 10%, while approximately 10% of feedback reflects dissatisfaction.
Highlight Reviews:
Best Review: A customer named Francisco expressed his high regard for Murray's Jewelers, highlighting the friendly staff and their professionalism throughout the engagement ring purchasing process. He appreciated the team's dedication and suggested the store as a top choice.
Worst Review: Ellen described her experience as disappointing due to what she viewed as rude behavior from staff members, specifically noting a lack of civility and politeness during her visit, which left her feeling upset.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 90
Store Phone Number: 7652886791