Nancy's Jewelry, located at 1107 W Glenoaks Blvd, Glendale, CA 91202, is a well-regarded jewelry store with over 35 years of experience in crafting exquisite engagement rings and fine jewelry. The phone number for inquiries is (818) 243-0006.
This jeweler is known for providing a personalized service in the creation of engagement rings, specializing in custom designs that cater to individual preferences and budgets. The staff, including owners Nancy and Martik, are recognized for their attentive customer service and knowledgeable approach. Customers frequently commend the welcoming atmosphere, noting that the team is approachable and eager to help, resulting in a pleasant shopping experience.
However, some reviews highlight instances of perceived unprofessionalism and service issues, particularly regarding responsiveness and fulfillment of custom orders.
Overall Sentiment from Online Customer Reviews:
Positive: 73%
Neutral: 15%
Negative: 12%
**Opening Hours:**
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members Mentioned:**
- Nancy
- Martik
Best Review:
A customer praised Nancy's Jewelry for their extensive selection and impressive customer service, particularly highlighting how Nancy and her team are always eager to assist and answer questions about engagement rings.
Worst Review:
A reviewer expressed dissatisfaction with the service, recounting a frustrating experience where their custom order faced significant delays and lack of communication, ultimately leading to their decision not to return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80.5%
Total Customer Feedback Reviewed: 121
Store Phone Number: 8182430006