Helzberg Diamonds, located at 1123 Galleria Way Space D006, Glendale, CA 91210, operates in Los Angeles County and specializes in engagement ring creation and various jewelry services. The store offers a personalized diamond room experience, where customers can view and select engagement rings and wedding bands tailored to their tastes. The staff is noted for being knowledgeable and attentive, with several positive mentions of associates like Mary and Annie, who provide exceptional customer service and assistance.

However, there are mixed feelings regarding customer interactions with management, particularly with the store manager, who has received negative feedback for perceived rudeness and unprofessionalism during consultations. Overall, the experience appears to vary significantly based on individual staff interactions.

Operating hours are:
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment from reviews indicates a divided atmosphere. Approximately 55% of reviews are positive, where customers appreciate the selection and helpful staff, while 30% reflect negative experiences, particularly regarding management and customer service issues. The neutral responses account for about 15%.

Best Review:
A customer named Eden positively highlighted their experience with the attentive and knowledgeable staff, particularly mentioning Annie’s professionalism and comfort throughout the engagement ring selection process.

Worst Review:
Flor expressed deep dissatisfaction with her experience regarding the manager's rude comments while shopping for an engagement ring, recalling how uncomfortable these interactions felt, prompting her to shop elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.