Zales Jewelers in Glendale Galleria is a notable destination for those seeking high-quality engagement rings and exceptional jewelry services. Located at 1165 Glendale Galleria, Glendale, CA 91210-1301, this store stands out for its comprehensive range of services including custom engagement ring creation, jewelry repairs, and cleaning. Customers have noted the welcoming atmosphere and attentive staff, with many positive comments specifically highlighting the expertise and friendliness of associates like Mina and Nel.

Operating hours are as follows:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The store has garnered approximately 287 reviews, reflecting a blend of sentiments. Positive feedback resonates at about 70%, often praising the knowledgeable staff and great selection. Conversely, 20% of reviews express dissatisfaction, particularly concerning customer service inconsistencies and product issues, with the remaining 10% classified as neutral.

Best Review:
Emily commented on the excellent customer service at Zales, noting that the associate she worked with was attentive and knowledgeable, helping her find a beautiful engagement ring within her budget.

Worst Review:
Anaeis expressed frustration with rude staff during her resizing visit, claiming the employee's behavior was unprofessional and that the overall experience was disappointing, leading her to seek better service elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.