Novi Jewelers, located at 25875 Novi Rd, Suite 125 in Novi, MI, is a charming jewelry shop known for its custom engagement ring creation services. Situated in Oakland County, this family-owned boutique has garnered a solid reputation among locals, thanks to its skilled craftsmanship and personalized service.

The friendly duo of Erica and Vatche head the team, offering a warm, welcoming environment where customers can collaborate on designing their dream rings. Clients often rave about the thoughtful attention to detail, with many expressing appreciation for how the staff truly listens and brings their unique vision to life. While most reviews are overwhelmingly positive, a few customers have noted inconsistencies in service or communication.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences at Novi Jewelers, while 10% have shared neutral feedback, and 5% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Paige praised the exceptional experience she had while creating her engagement ring, highlighting the personal connection and support she received, making her feel like part of the family.

Worst Review: Lana had a disappointing encounter regarding the quality of her resized ring and expressed frustration over the lack of satisfactory customer service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.