Jared Galleria Of Jewelry West Oaks Ii, Novi MI

Jared, located at 27795 Novi Rd, Novi, MI 48377-3462, is a fine jewelry retailer specializing in engagement ring creation and personalized service. The store is known for its extensive selection and knowledgeable staff, who guide customers through the process of selecting the perfect engagement ring.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

With a total of 572 reviews, the overall sentiment from online customer reviews is predominantly negative, with approximately 30% positive, 20% neutral, and 50% negative sentiments.

Positive feedback highlights the helpfulness and expertise of staff members like Fonda, who is noted for her customer service skills and assistance in selecting and customizing engagement rings. Many reviewers appreciated the variety of options available and the store's willingness to accommodate special requests.

Conversely, negative reviews focus on poor customer service experiences, describing unhelpful staff and feelings of disrespect. Some customers expressed dissatisfaction with the treatment they received when simply seeking assistance or when issues arose with purchased items.

Best Review:
Krissy praised the store for having consistently excellent service over her years of patronage, specifically mentioning the excellent work of Fonda in cleaning and maintaining her jewelry.

Worst Review:
Ian reported a frustrating experience after being ignored for assistance while staff attended to other customers, culminating in him walking out of the store without help.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.