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Panowicz Jewelers has established itself as a premier destination for engagement ring creation in Olympia, WA, outstanding particularly for its craftsmanship and customer service. Located at 111 Market Street NE #104, Olympia, WA 98501, and reachable by phone at (360) 357-4943, the jewelers offer a personalized touch to their extensive selection of engagement rings, allowing clients to design custom pieces that speak to their unique stories. Their expertise extends beyond engagement rings, providing services in custom design, jewelry repair, and appraisals. The staff, including well-regarded members like Leslie and Laurie, are noted for their welcoming demeanor and dedication to making the buying experience enjoyable and stress-free.
Overall Sentiment from Online Customer Reviews:
After reviewing 325 summaries of customer feedback across various platforms, the sentiment is overwhelmingly positive, with an estimated 90% positive, 8% neutral, and 2% negative. Customers frequently highlight the store’s exceptional service, particularly in customizing engagement rings and jewelry repairs, creating a warm and inviting atmosphere.
Best Review:
Janette expressed appreciation for the meticulous care she received, particularly from Leslie, when addressing her late mother's ring. She emphasized how valued she felt as a customer, revisiting the store time and again.
Worst Review:
A customer named Samantha shared frustration regarding her experience with a ring resizing that took multiple attempts. Despite eventually achieving a proper fit, she felt let down by the service and indicated that her expectations were not initially met.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**
| Day | Hours |
|-----------|------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members Mentioned:
- Leslie
- Laurie
Positivity Score: 94%
Total Customer Feedback Reviewed: 325
Store Phone Number: 3603574943
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