S.T. Kluh Jewelers Olympia WA

S.T. Kluh Jewelers, located at 3005 Harrison Ave NW Suite 100, Olympia, WA 98502, is renowned for its exceptional engagement ring creation services. With a rich history as Olympia's oldest jeweler, the establishment prides itself on its family-owned legacy and commitment to customer satisfaction. Operating in Thurston County, the store features an in-house jeweler and appraisal specialists, ensuring a personalized and knowledgeable experience for clients.

Operating hours for S.T. Kluh Jewelers are as follows:
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 2 PM
- Sunday, Monday, Tuesday: Closed
Phone: (360) 705-2070

Reviews from 59 customers reflect a mix of sentiments. Positive feedback highlights the staff's expertise, personalized service, and a beautiful selection of engagement rings. Customers often mention the owner, Sandy, and his helpful team in terms of guiding them through the selection process and ensuring quality craftsmanship. The welcoming environment and honesty in communication are commonly praised.

However, some negative reviews point to dissatisfaction with the quality of work, particularly regarding repairs made on purchased items, with a few customers feeling that their concerns were not adequately addressed.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review: One customer commended Sandy and his team for their patience and expertise in guiding them through the process of finding the perfect engagement ring, noting that they made the experience enjoyable and stress-free.

Worst Review: Another customer expressed disappointment over poor-quality repairs on their ring, indicating that despite multiple returns for adjustments, the issues remained unresolved, leading to frustration with the service provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include:
- Sandy Kluh (Owner)