Pollock’s Jewelers, located at 913 Winchester Ave, Ashland, KY 41101, is a well-established jeweler in Boyd County, operating since 1874. Known for its exceptional engagement ring creation services, Pollock's offers a wide range of quality jewelry and personalized service. The owner, Clayton Hill, is a Certified Gemological Appraiser, ensuring clients receive expert guidance during their jewelry selection process. The store’s commitment to customer satisfaction is evident in their various services, including custom designs and jewelry repairs.

The overall sentiment from online customer reviews suggests a mix of positive and negative experiences. Out of 102 reviews collected, approximately 74% reflect positive sentiments, with 20% neutral, and about 6% negative feedback.

Highlights from the reviews indicate a strong appreciation for the knowledgeable staff and high-quality jewelry selection, with many customers praising the excellent customer service. However, some negative feedback mentions issues with staff demeanor, with a few customers feeling less welcomed during their visits.

**Best Review:** Greg noted the excellent service and high-quality staff at Pollock's, indicating a reassuring shopping experience.

**Worst Review:** Sarah expressed disappointment with the rudeness of the staff, feeling they acted haughty and not welcoming during her visit.

**Opening Hours:**

| Day | Hours |
|-----------|---------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 5:00 PM |
| Sunday | Closed |

Staff members mentioned include Clayton Hill.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*