Zales Jewelers, located at 500 Winchester Ave, Ste. 650, Ashland, KY 41101, is a prominent choice for engagement ring creation and exceptional service in Boyd County. They offer a wide array of engagement rings, wedding bands, and custom jewelry options. Customers can benefit from in-store ordering, personalized consultations, and comprehensive jewelry repair services. Their skilled staff, including notable team members like Jerry and Erica, are recognized for their friendliness and professionalism, contributing to a welcoming atmosphere for all patrons.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Phone: (606) 329-0278

Overall Sentiment from Online Customer Reviews:
The store has gathered a total of 69 reviews, demonstrating a mixed sentiment among customers. Positive feedback accounts for approximately 60%, with customers praising the quality of service and selection. Neutral reviews make up about 25%, often highlighting the average shopping experience, while negative feedback comes in at around 15%, frequently focusing on customer service issues.

Best Review:
Dana commended the efforts of the staff, particularly Jerry, for their professionalism and comprehensive assistance during the purchase process.

Worst Review:
Ben expressed dissatisfaction with the rude behavior of the staff, which significantly impacted his overall impression of the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.