Tri-State Pawn & Jewelry, located at 4250 Winchester Ave, Ashland, KY, offers a diverse selection of services, particularly in the realm of engagement ring creation and jewelry purchase. With a current overall rating of 3.1 based on 76 reviews, the establishment has garnered a mixed reception from its clientele.

Customers have praised the store for its wide inventory and helpful staff, reporting positive experiences with the quality of jewelry, including gold buying and pawn transactions. However, several reviews indicate dissatisfaction regarding pricing, with some customers claiming significant markups on used items and low offers on pawned goods.

Operating in Boyd County, this jeweler also provides pawn loans and specializes in both new and quality pre-owned merchandise, making it a notable choice for those seeking value. Attention to customer service and product knowledge were highlighted in more favorable reviews, while complaints focused on high prices and less accommodating return policies.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%

Opening Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM

Best Review: Jeremy praised the store for having a good selection and providing competitive pricing on gold, expressing satisfaction with his experience in both buying and pawning items.

Worst Review: Sara expressed frustration over the store's handling of returns and misleading advertising for return policies, indicating a negative impression of their customer service practices.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.