R. Bruce Carson Jewelers, Hagerstown MD
R. Bruce Carson Jewelers, located at 12814-G Shank Farm Way, Hagerstown, MD 21742, is an esteemed jewelry store renowned for its exceptional engagement ring creation services. This family-owned jeweler has been serving the Hagerstown area since 1902, emphasizing heartfelt customer relationships and community involvement. With a dedicated staff experienced in custom jewelry design, R. Bruce Carson Jewelers offers an impressive selection of loose diamonds, unique bridal sets, and a variety of finishing options to suit any taste and budget.
The store provides a range of services, including jewelry repairs, cleaning, and appraisals, ensuring that every customer experience is personalized and satisfying. Customers commend the knowledgeable team for their professionalism and attention to detail, making the journey of selecting an engagement ring seamless and enjoyable.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Customer Reviews Sentiment:
Overall sentiment from online customer reviews is a mix of positive and negative feedback, with approximately 79% positive, 15% neutral, and 6% negative overall. Customers typically express satisfaction with the quality of service, the variety of selections, and the helpfulness of the staff. However, some feedback points to experiences with product pricing and customer service interactions that were less favorable.
Best Review: A customer praised the exceptional selection and quality of engagement rings, noting that the store provided a welcoming environment and answered all inquiries knowledgeably, which made their decision-making process much easier.
Worst Review: Another customer expressed disappointment with the service, stating that they felt rushed and received a curt attitude from a staff member, which left them seeking alternative options for their jewelry needs.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.
