R. Bruce Carson Jewelers, Custom Engagement Rings in Hagerstown , MD

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86.5% Score | R. Bruce Carson Jewelers, Hagerstown MD

R. Bruce Carson Jewelers, located at 12814-G Shank Farm Way, Hagerstown, MD 21742, is an esteemed jewelry store renowned for its exceptional engagement ring creation services. This family-owned jeweler has been serving the Hagerstown area since 1902, emphasizing heartfelt customer relationships and community involvement. With a dedicated staff experienced in custom jewelry design, R. Bruce Carson Jewelers offers an impressive selection of loose diamonds, unique bridal sets, and a variety of finishing options to suit any taste and budget.

The store provides a range of services, including jewelry repairs, cleaning, and appraisals, ensuring that every customer experience is personalized and satisfying. Customers commend the knowledgeable team for their professionalism and attention to detail, making the journey of selecting an engagement ring seamless and enjoyable.

Operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Customer Reviews Sentiment:
Overall sentiment from online customer reviews is a mix of positive and negative feedback, with approximately 79% positive, 15% neutral, and 6% negative overall. Customers typically express satisfaction with the quality of service, the variety of selections, and the helpfulness of the staff. However, some feedback points to experiences with product pricing and customer service interactions that were less favorable.

Best Review: A customer praised the exceptional selection and quality of engagement rings, noting that the store provided a welcoming environment and answered all inquiries knowledgeably, which made their decision-making process much easier.

Worst Review: Another customer expressed disappointment with the service, stating that they felt rushed and received a curt attitude from a staff member, which left them seeking alternative options for their jewelry needs.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 86.5%
Total Customer Feedback Reviewed: 361

Disclaimer:
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86.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at R. Bruce Carson Jewelers

R. Bruce Carson Jewelers recommends proposing at Hager House in City Park. The well-kept grounds surrounding the historical site are a beautiful local place to pop the question in Hagerstown, MD.

At R. Bruce Carson Jewelers, any time is the right time to come into our Hagerstown, MD jewelry store! Our diamond experts will warmly greet you and walk you through the, sometimes daunting, engagement ring creation process. Your time in our store is truly yours to use as you please, and any questions you have will be addressed and answered clearly and concisely, no matter what time of year.

Expect your diamond engagement ring to be ready for pick up (and proposal!) anywhere from 1-2 weeks after you initially place your order. Our expert jewelers will make sure that everything is absolutely perfect for your fiancee-to-be in that amount of time.

The top diamond rings for an engagement at our Hagerstown, MD, store are the halo and solitaire set round cut diamond rings. Round cut diamond engagement rings are classic and provide the utmost opportunity for light reflection, creating more sparkle. The solitaire setting allows the diamond to be the main event and the halo setting adds brilliance with many smaller stones shining around the center stone.

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Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.

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