Randy's Jewelry, located at 309 South Main Street, O'Fallon, MO, offers a welcoming atmosphere for couples looking to create their dream engagement rings. With a rich history in the jewelry business since 1981, this community jewel has gathered positive feedback, emphasizing their quality craftsmanship and personalized services.

The team, including knowledgeable staff like Ryan, prides itself on providing customer-centric experiences. They are recognized for their willingness to listen and collaborate with clients, particularly during the engagement ring design process. Customers appreciate the friendly and attentive service, as well as the extensive options available for both custom designs and traditional selections. However, some reviews point to isolated incidents of less satisfactory interactions, indicating room for improvement in communication and service consistency.

Customer Sentiment: Around 80% of customers express high satisfaction with their experiences, while a small fraction of 10% report neutral feelings, and another 10% have faced challenges.

Opening Hours:

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Best Review: Linda praised the staff's friendliness and expertise in helping her find and create the perfect pieces, leaving her with no complaints.

Worst Review: Carla expressed disappointment over an issue involving a diamond replacement, feeling mistreated by the owner during her experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.