Ray Eldridge Jewelry, located at 3012 N Water St, Decatur, IL 62526, has unfortunately become a point of disappointment as it is reported to be permanently closed. Situated in Macon County, this store previously garnered a solid reputation with a 4.0-star rating from 31 reviews, well-regarded for engagement ring creation and customer service.

While the store has recently ceased operations, many locals reminisced about the friendly and knowledgeable staff who provided personalized attention to customers looking to design perfect engagement rings. They often spoke highly of the quality craftsmanship, emphasizing that the staff would guide them through every step of the process. Although the overall sentiment was largely positive, some customers noted frustrations with pricing changes and service availability, particularly in recent years.

Customer Sentiment: Approximately 80% of past customers were highly satisfied, while 10% had neutral feelings, and another 10% encountered issues.

Best Review: Molly appreciated the helpfulness and expertise of the staff when she purchased her engagement ring and wedding band set at the Peoria location, noting their consistent quality across locations.

Worst Review: Kimberly expressed disappointment over recent price increases, feeling that the value provided no longer matched her expectations for services like ring soldering.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.