Reeds Jewelers, located at 4001 Maple Rd, Amherst, NY 14226, is a family-owned jewelry store well-known for its expertise in crafting custom engagement rings. Operating in Erie County, Reeds Jewelers has garnered a reputation for quality craftsmanship and exceptional personalized service. With a strong presence in the local community, it’s not just a store; it's a place where many couples begin their journey toward finding the perfect symbol of love.

The staff at Reeds are described as friendly and knowledgeable, often going above and beyond to assist guests. Customers appreciate the individual attention they receive, with many reviews highlighting how attentive staff members are in helping them design their ideal ring. Notable names among the staff include Ali and Ashley, who have been recognized for their guidance and support throughout the design process. These experts listen closely to customers' visions and offer valuable advice to ensure a memorable experience.

Customer Sentiment: Approximately 80% of customers express a high level of satisfaction, while around 10% have neutral feelings, and another 10% have reported varying issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed

Best Review: Andrew noted that the intuitive and pressure-free environment made his watch purchase a fantastic experience, praising the staff for their professionalism and friendliness.

Worst Review: Amy felt dismissed during her visit, stating that the service she received was lacking and unhelpful, which led her to leave feeling undervalued.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.