Rizzo Jewelers, located at 414 S Main St, Ste 108, Rochester, MI 48307, is a prominent jeweler in Oakland County known for its services in engagement ring creation and custom jewelry design. The store, celebrated for its expert craftsmanship, features owner Jay Rizzo, who is highly regarded for his fairness and attentiveness in working with customers. Rizzo Jewelers has gathered a total of 7 reviews which reflect a mix of sentiments regarding their service quality.
Many customers commend the shop for its reliable repairs and the owner’s willingness to collaborate on design preferences. Positive feedback highlights the exceptional craftsmanship and the personal attention received, demonstrating that clients feel valued and understood when making significant purchases like engagement rings.
Conversely, some reviews have pointed out issues related to the durability of certain products, with customers needing repairs shortly after their initial purchase. This feedback indicates a possible inconsistency in the longevity of their items, which is worth considering for potential buyers.
Overall Sentiment from Online Customer Reviews:
Positive: 71%
Neutral: 14%
Negative: 14%
**Best Review:**
Customer Thomas Yu praises Jay for his integrity and willingness to assist with any jewelry needs, expressing strong satisfaction with the service received.
**Worst Review:**
Customer Tanner Fraser shares a concern that while the ring created was beautiful, it did not hold up well over time, leading to repeated visits for repairs.
Operating hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 78%
Total Customer Feedback Reviewed: 7
Store Phone Number: 2486513334