Smith Jewelers, located at 406 S Main St, Rochester, MI 48307, is a distinguished jeweler known for its exceptional engagement ring creation services. With a reputation built on honesty, integrity, and craftsmanship since 1981, owner Greg Smith and his dedicated team specialize in custom designs, offering a wide selection of fine jewelry, diamond and gemstone pieces, and comprehensive jewelry repair services. Customers appreciate the knowledgeable staff and the welcoming atmosphere, often highlighting the passion and care shown during the engagement ring shopping process.

The store operates in Oakland County and has garnered 19 reviews, maintaining an impressive overall rating. Reviewers frequently commend the personalized service and the ability of the staff to help customers find the perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
The general sentiment holds strong positivity, with approximately 95% of reviews reflecting favorable attitudes toward the quality of service and craftsmanship provided at Smith Jewelers. The reviews indicate a warm and supportive shopping environment, although there were a couple of mentions regarding service expectations.

**Opening Hours:**
| Day | Hours |
|-----------|-------------|
| Monday | 10 AM - 5 PM |
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |

**Staff Members:**
- Greg Smith (Owner)

Best Review:
A customer highlighted the excellent customer service from Greg and Nancy, noting how they were made to feel comfortable while discussing their engagement ring options. The staff provided valuable insights into choosing the right style and material, making the experience enjoyable and stress-free.

Worst Review:
A negative review pointed out dissatisfaction with a watch battery replacement service, where a customer felt the charge was higher than expected and complained about the additional services that were added without prior consent.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.