Rogers & Brooke Jewelers, located at 800 N Green River Rd, Eastland Mall, Evansville, IN 47715, is a well-regarded establishment in Vanderburgh County, providing a wide range of jewelry services, particularly in engagement ring creation. The store prides itself on offering high-quality products and a variety of stunning jewelry options, catering to both traditional and modern tastes, including diamond and alternative stone engagement rings.
Reviews indicate a mix of experiences, with some customers praising the friendly staff and their helpfulness while shopping for engagement jewelry. However, there are also reports of negative interactions, particularly concerning customer service in certain instances. The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Phone number: (812) 479-0252
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is mixed. Positive experiences account for approximately 55%, while negative experiences make up 35%, with 10% classified as neutral, reflecting a moderate customer satisfaction level.
Best Review:
A customer appreciated the friendly and knowledgeable staff at Rogers & Brooke Jewelers, highlighting their approachability and assistance during the selection of an engagement ring.
Worst Review:
Another customer shared a negative experience with a staff member who was perceived as argumentative when discussing their preferred selection of a morganite ring over a diamond, receiving a dismissive and combative response.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday| 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Staff members mentioned: None
Positivity Score: 60%
Total Customer Feedback Reviewed: 99
Store Phone Number: 8124790252