Zales Jewelers - Eastland Mall, Evansville, IN

Zales Jewelers, located at 800 N Green River Rd, Evansville, IN 47715, is known for its engagement ring creation and various jewelry services. With a phone contact of +1 812-477-6156, this jeweler has established itself as a prominent player in the local jewelry market.

The store's offerings include a range of engagement rings, jewelry repair services, and exceptional customer support. Despite its reputation, the store has faced mixed reviews, with a substantial amount of feedback highlighting both strengths and weaknesses in service quality.

Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Positive reviews reflect appreciation for the friendly staff and timely service when creating engagement rings. Customers have noted the helpfulness of employees, making their experiences enjoyable. However, negative feedback frequently cites poor customer service experiences, long wait times for repairs, and instances of miscommunication regarding service expectations.

Highlight Reviews:
Best Review: Rakim noted the exceptional service and friendly staff, emphasizing a positive experience while choosing an engagement ring.
Worst Review: Annissa expressed significant dissatisfaction with the service, recounting a distressing experience regarding a ring repair that was not handled professionally, resulting in lost diamonds.

Operating Hours:
Monday to Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff: No specific staff members were mentioned in the reviewed content.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.