Tracy Zeller Jewelry, located at 111 S Red Bank Rd, Evansville, IN 47712, is a prominent jewelry store known for its excellent engagement ring creation services. The store, now permanently closed, earned a stellar reputation with an impressive 4.8 rating derived from 77 customer reviews. The welcoming atmosphere and dedicated service provided by Tracy and her team are frequently highlighted. Reviewers have noted the professionalism and friendliness of the staff, making the process of finding or creating the perfect engagement ring a memorable experience. The store was known to offer fine jewelry, including engagement rings, loose diamonds, and exclusive pieces.
However, negative sentiments have also been noted, particularly involving instances with customer service. Some reviewers mentioned unpleasant experiences leading to frustration, underscoring that not all interactions were positive.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
**Staff Members:**
- Tracy Zeller
Best Review:
Misty praised the store for its beautiful selections and amazing service, emphasizing that it was their only stop for quality crafted fine jewelry purchases.
Worst Review:
Tedra expressed disappointment in her interaction with Tracy, feeling rudely treated when asked to buy a ring, indicating a lack of professionalism in that specific instance.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 77
Store Phone Number: 8124234376