Located at 1730 W Michigan Ave, Westwood Mall, Jackson, MI 49202, Rogers & Hollands Jewelers stands out as a premier destination for engagement ring creation and quality jewelry services in Jackson County. The store has received 160 reviews, with an overall customer sentiment reflecting a balanced experience among visitors.

Rogers & Hollands prides itself on offering a wide selection of breathtaking engagement rings, wedding bands, and custom designs tailored to individual preferences. The knowledgeable staff members, such as Morgan, Lynn, and Jessica, are noted for their excellent service, guiding customers through the selection process with care and expertise. Customers appreciate the store's unique offerings and the attention to detail while creating memorable jewelry pieces.

Despite many positive reviews praising the friendly atmosphere and expertise, there are mentions of frustration regarding warranty issues and unexpected repairs, highlighting a few negative experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: A customer praised the store for its exceptional service and knowledgeable staff, specifically mentioning the helpfulness of Morgan during the engagement ring selection process, underscoring the welcoming atmosphere.

Worst Review: A different customer expressed disappointment over a lack of communication regarding store hours and warranty validity, indicating a need for improvement in customer service consistency.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 5:00 PM

Staff Members:
- Morgan
- Lynn
- Jessica

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.