Zales Jewelers, located at 1717 W Michigan Ave Ste 717, Jackson, MI 49202, is part of the Westwood Mall and offers a wide selection of engagement rings along with quality jewelry services in Jackson County. Customers can contact the store at (517) 787-8616 for assistance. Zales is recognized for its commitment to providing exceptional customer service and a variety of beautiful engagement rings, making it a popular choice for individuals looking to make a memorable purchase.

Visitors often highlight the knowledgeable and courteous staff who assist in finding the perfect ring for that special occasion. Positive reviews mention excellent service and prices, with many customers emphasizing solid experiences with the staff. However, some customers have expressed concerns over product quality and service discrepancies at times, signaling that there is room for improvement in certain areas.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 16%
Negative: 16%

**Opening Hours**:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Best Review: A customer praised the staff's excellent service and competitive pricing when searching for an engagement ring, leaving a strong impression for future visits.

Worst Review: A customer experienced issues with the quality of a wedding ring that failed within a year, expressing dissatisfaction with the response from the store regarding the matter.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.