Shirin Jewelers, located at 50 Holyoke St, Holyoke, MA 01040, is a jewelry store specializing in engagement ring creation and repair services. Customers have noted the variety of jewelry selection available for both men and women in this store, which is situated in the Holyoke Mall. Additionally, they provide repair services, making it convenient for anyone needing jewelry maintenance.
The store has accumulated a total of 23 reviews, with a mixed sentiment from customers. Positive reviews often highlight the fair pricing and quality of service, citing the friendly interactions with staff, including praise for the fast repair services and good selection of items. Conversely, negative reviews express dissatisfaction, with some customers alleging they received subpar quality in products and criticizing poor customer service regarding returns and repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 39%
- Neutral: 17%
- Negative: 44%
**Opening Hours:**
- Sunday: 11:00 AM – 6:00 PM
- Monday to Saturday: 10:00 AM – 9:30 PM
Best Review: A customer highlighted the exceptional service and quick turnaround for their ring repair, emphasizing the fair prices and helpful staff.
Worst Review: Another review detailed a negative experience, where a customer felt they were provided with fake jewelry and faced unhelpful service when trying to resolve the issue.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 47.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 4135320662