Susan Bella Jewelry, located at 1746 W. Allen St., Allentown, PA, is a beloved destination for those seeking to design the perfect engagement ring. Serving the Lehigh Valley, this charming store has earned high praise for its personalized service and unique offerings, as seen in over 100 glowing reviews.
Owner Susan Bella and her dedicated team are known for their warmth and expertise, making each customer feel special as they explore various engagement ring options. Shoppers commend the staff for their attentiveness, ensuring they take the time to understand individual preferences while guiding them through the design process. Customers rave about Susan's ability to transform ideas into reality, with many stating they left with pieces that exceeded their expectations. However, a handful note that communication can occasionally falter, leading to moments of minor frustration.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Elizabeth praised the exceptional service and beautiful jewelry, stating that each visit felt special, and she deeply appreciated the personalized attention she received.
Worst Review: Libro expressed disappointment with unexpected charges during a repair, feeling his concerns were not adequately addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 107
Store Phone Number: 6104348001