Westover Jewelers, located at 3100 Memorial Ave, Lynchburg, VA, has been a trusted name in the jewelry community since 1955. Known for their exceptional engagement ring creation and repair services, this family-owned business stands out for its commitment to personalized service and quality craftsmanship in Lynchburg, Virginia.
Virginia, the owner, along with her friendly and knowledgeable staff, makes sure every customer feels valued and heard. They take the time to understand your vision, offering expert advice to help design that one-of-a-kind engagement ring that truly reflects your style. Client feedback frequently highlights the high-quality service and the sense of comfort they feel while discussing their jewelry needs. However, it's worth noting that some reviews mention minor issues with communication and service speed, suggesting that improvements could be made.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experience, while 10% have neutral feelings and another 10% have encountered issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Kevin praised the incredible custom engagement ring created for his fiancée, commending the outstanding service and craftsmanship he received.
Worst Review: Christopher expressed dissatisfaction regarding the pace of service and believed that his expectations were not fully met during a recent repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 44
Store Phone Number: 4348466454