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60% Score | Zales Jewelers - F250 River Ridge Lynchburg VA

Zales Jewelers in Lynchburg, VA is a prominent destination for anyone looking to create the perfect engagement ring. Located at 3405 Candlers Mountain Rd, F250, Lynchburg, VA 24502, this jewelry store offers a range of services including custom engagement ring creation, jewelry repairs, and cleaning services. Customers frequently commend the knowledgeable staff, particularly mentioning an employee named Taliyah for her exceptional customer service and expertise in diamond cuts and styles.

However, reviews also highlight notable concerns regarding customer service discrepancies, with some experiences involving lengthy wait times for repairs and negative interactions with staff during the purchasing process. Despite these issues, many customers appreciate the wide selection of jewelry and the ability to create personalized pieces.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

**Best Review:** Mickeal applauds the knowledgeable staff at Zales, particularly appreciating the assistance he received with diamond selection and creating a memorable shopping experience.

**Worst Review:** Tristan expresses frustration over the poor communication and service he encountered, particularly regarding delays and issues with resizing his engagement ring.

Store Contact Information:
Phone: (434) 239-9667

**Operating Hours:**
| Day | Hours |
|-----------|---------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 60%
Total Customer Feedback Reviewed: 70

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - F250 River Ridge
Zales Jewelers - F250 River Ridge
60%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - F250 River Ridge
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