White Diamond Jewelers, located at 301 Mt Hope Ave #1022, Rockaway, NJ 07866, is a jeweler renowned for its expertise in creating custom engagement rings. With a commitment to quality service and a welcoming atmosphere, the store operates within Morris County and offers a range of services that include jewelry repair and personalized ring designs. The shop is accessible and has operating hours that cater to a variety of schedules.

Customer feedback suggests a mixed sentiment regarding the overall experience at White Diamond Jewelers. The jeweler has received a total of 53 reviews, revealing both enthusiastic praise and valid concerns.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Positive reviews often highlight the knowledgeable and friendly staff, emphasizing prompt service and effective repairs. Customers appreciate the selection of gorgeous jewelry and the ability to find unique engagement options. Notable mentions include the professionalism of the staff and their willingness to assist in selecting perfect jewelry pieces.

Negative reviews, however, point to issues with customer service, particularly regarding the handling of repairs and engagement ring orders. Some customers expressed dissatisfaction with responses from staff that left them feeling undervalued. There are instances where promises made for ring modifications were not met, causing frustration among clients.

Best Review: TiffNana78 commended the store for its exceptional customer service, stating that the staff provided excellent selections and efficient repairs that made the experience worthwhile.

Worst Review: Samantha Weiss raised serious concerns about pricing transparency, recounting an experience where a friend felt misled into purchasing an engagement ring well above their budget.

**Opening Hours:**
- Monday: 11 AM - 7 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 8 PM
- Sunday: 12 PM - 6 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*