HomeStore LocatorTXPasadenaZales Jewelers - Fairway Plaza
80% Score | Zales Jewelers - Fairway Plaza in Pasadena TX

Zales Jewelers, located at 5608 Fairmont Pkwy, Pasadena, TX 77505, offers a wide range of services, particularly excelling in engagement ring creation. Known for their custom jewelry offerings, customers can collaborate with knowledgeable staff members who assist in designing unique engagement rings and wedding bands tailored to personal preferences. The store also provides jewelry and watch repair services, cleaning, inspection, and the option for same-day delivery on select items.

Customers have noted friendly and helpful staff, including associates like Marla, who is described as patient and knowledgeable. The ambiance is generally welcoming, fostering a positive shopping experience, especially for those seeking meaningful jewelry. However, feedback has pointed out inconsistencies regarding store hours and occasional customer service issues, such as long waits or unclear communication.

In total, Zales Jewelers has received 132 Google reviews, reflecting a diverse range of experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review:
A customer praised Marla for her outstanding service during the engagement ring search, appreciating her guidance and attentiveness throughout the process.

Worst Review:
One review expressed frustration about a watch repair, stating that their vintage item was damaged during service, leading to dissatisfaction.

**Operating Hours:**
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 80%
Total Customer Feedback Reviewed: 132

Store Phone Number: (281) 749-1402

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - Fairway Plaza
Zales Jewelers - Fairway Plaza
80%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Fairway Plaza
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