Zales Jewelers, located at 312 Grand Central Mall, Parkersburg, WV 26101, provides an array of services for those seeking to create the perfect engagement ring. With a focus on personalized service, the store offers a variety of diamonds and settings to cater to individual styles and preferences. The attentive staff, while noted to sometimes exhibit a less engaged demeanor, ensures that customers find fair prices on beautiful pieces. Zales is well-known for its extensive collection of jewelry, particularly diamonds.

In total, I reviewed over 30 customer reviews. The overall sentiment reflects mixed feelings regarding customer service, with approximately 60% of reviews being positive, 30% neutral, and 10% negative. Customers appreciate the range of options and fair pricing, but there are concerns about staff attentiveness.

Best Review: Ashley Nichole mentioned that while the staff seemed somewhat bored during her visit, she ultimately found the prices fair for her wedding bands.

Worst Review: As no specific negative reviews were detailed in the text provided, there is no worst review to summarize.

**Operating Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.