14 Karats, Berkeley, CA

14 Karats Exquisite Custom Jewelry, located at 2910 College Ave, Berkeley, CA, has established itself as a favorite among locals seeking personalized engagement rings and custom jewelry pieces. This family-owned shop has been crafting unique rings in Alameda County for over 30 years, earning praise for its attentive service and skilled craftsmanship.

The team, led by experienced jeweler John and his family, is passionate about working closely with customers to bring their jewelry visions to life. Customers often commend the welcoming atmosphere, where they can freely explore options and receive expert advice tailored to their preferences and budgets. The shop is known for its ability to create one-of-a-kind pieces, ensuring each customer leaves with something truly special. While most feedback is positive, some patrons have reported slightly less favorable experiences, particularly regarding the staff's availability during busy hours.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% feel neutral and another 10% report issues.

Opening Hours:

Monday: Closed
Tuesday: Closed
Wednesday to Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Jessica spoke highly of the knowledgeable staff, noting how they patiently helped her design a stunning engagement ring, resulting in a piece that exceeded her expectations.

Worst Review: Gabriela shared her disappointment in receiving what she perceived as rude service during multiple visits, leading her to seek alternative shops nearby.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.