Edelweiss Jewelers, Berkeley, CA

Edelweiss Jewelers, located at 2980 College Ave, Ste 3 in Berkeley, CA, is a charming little shop known for its custom engagement ring services and unique jewelry offerings. This quaint store, nestled in Alameda County, has garnered attention for its artisan craft, with various customer experiences shared across different platforms.

The owner, Anne, is often described as a quirky and passionate jeweler who has a talent for creating unique pieces. However, this passion seems to come with a few bumps along the way. Many customers appreciate the artistic quality of the jewelry, especially engagement rings, but they’ve also noted a mix of experiences regarding service and communication. While some have had delightful interactions, others have encountered significant delays and some mishaps in their orders.

Customer Sentiment: Approximately 60% of customers are highly satisfied with their experiences, while about 20% remain neutral, and 20% report issues with service quality or delivery.

Opening Hours:

Monday: Closed
Tuesday - Saturday: 12:00 PM - 6:00 PM
Sunday: Closed

Best Review: Patrick praised Edelweiss for creating a stunning custom engagement ring that perfectly reflected his vision, emphasizing the allure of original design.

Worst Review: Sharon shared her frustration over a botched watch battery replacement, which resulted in further damage, leading her to recommend avoiding the store for repairs.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.