Oaks Jewelers, Custom Engagement Rings in Berkeley , CA

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92.5% Score | Oaks Jewelers, Berkeley, CA

Oaks Jewelers, located at 1783 Solano Avenue, Berkeley, CA 94707, operates in Alameda County and has established a commendable reputation for its exceptional engagement ring creation services. The store prides itself on being family-owned and operated for over 70 years, ensuring personalized and attentive customer service. The staff, including knowledgeable professionals like Melissa, Jeff, and Colleen, take great care in working closely with clients to help them design the perfect engagement ring, with options for customization and a wide selection of quality stones.

Customer feedback showcases a positive atmosphere with the majority of reviews leaning heavily towards positive sentiments. Overall, online customer reviews reflect a sentiment analysis of approximately 90% Positive, 5% Neutral, and 5% Negative.

Positive reviews highlight the expertise and friendly service offered by the staff, who provide options and guidance throughout the engagement ring design process, creating a supportive environment for customers. Clients appreciate the store's ability to accommodate unique requests and its commitment to craftsmanship.

Reviews also acknowledge a few negative experiences, primarily related to communication delays and service timing. However, these instances seem to be in the minority compared to the overall positive reception from customers.

Best Review: One customer praised the attentive service while designing their engagement ring, commending the staff for their patience and dedication to capturing their vision, particularly highlighting Melissa's expertise.

Worst Review: A reviewer expressed disappointment over slow communication regarding a ring repair, indicating a lack of updates throughout the process, which left them feeling anxious.

Opening Hours:
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
- Monday: Closed

For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 92.5%
Total Customer Feedback Reviewed: 326

Store Phone Number: 5105267563

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92.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Oaks Jewelers

It takes only 1-2 weeks for us to create the engagement ring of your dreams at Oaks Jewelers in Berkeley, CA. We pride ourselves on our professionalism and creating classicly, gorgeous engagement rings.

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