Pavé Fine Jewelry, located at 5496 College Avenue, Oakland, CA 94618, is a beloved destination in the East Bay area for those searching for custom engagement rings and unique jewelry pieces. Since its establishment in 1983 by Michael Endlich, the store has garnered a reputation for combining exquisite craftsmanship with exceptional customer service.

The team at Pavé is composed of skilled designers and gemologists who work closely with customers to create personalized engagement rings that reflect individual styles and sentiments. Staff members, including notable designers like Lora and Cynthia, are often praised for their attentiveness, creativity, and ability to make clients feel special during the selection and design processes. Customers frequently commend the inviting atmosphere and the non-pressuring sales approach, making the experience enjoyable.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 11:00 AM – 5:00 PM
Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Best Review: Kyle described the experience as remarkable, highlighting the exceptional service provided by Susanne and Tony, noting how they made the entire process of purchasing wedding rings stress-free and enjoyable.

Worst Review: Sherry expressed disappointment with the customer service, feeling ignored when trying to get assistance in the store, leading her to seek out other jewelers for her wedding rings.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.