Aura Jewelers, located at 2122 Vine St # A in Berkeley, CA, is a charming spot for individuals looking to create or find unique engagement rings alongside vintage jewelry. Situated in Alameda County, this eclectic shop has garnered a mix of reviews highlighting its unique inventory and the service provided by owner Victoria LaFond.
Customers often rave about the extensive selection of estate jewelry and how each piece tells a story. Victoria, known for her deep knowledge of gemstones and jewelry design, has built a welcoming atmosphere where customers are encouraged to explore and express their visions. However, some reviews indicate that customer service experiences can vary; a few patrons have expressed dissatisfaction with the attentiveness of the service during busy times.
Customer Sentiment: Approximately 70% of customers are pleased with their experience, while 20% have shared more neutral feedback and 10% have encountered difficulties.
Opening Hours:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 11:00 AM – 5:00 PM
- Thursday: Closed
- Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Kerri noted that Aura Jewelers is a treasure trove of unique antique pieces, expressing disbelief at negative reviews and praising the owner’s friendliness and expertise.
Worst Review: Sam shared a disappointing experience, criticizing both the customer service and the quality of some jewelry pieces, recommending that others look for alternatives.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 20
Store Phone Number: 5106441487