A & A Jewelry, located at 9456 Silverdale Way NW, Silverdale, WA 98383, operates in Kitsap County and specializes in engagement ring creation and custom jewelry services. The store has been in the fine jewelry business for over 30 years and offers services like diamond and color stone settings along with jewelry and eyeglass repairs. The owner, Abraham B., is noted for inviting customers to discuss their budget and custom requests, ensuring a personalized touch for engagement rings.

The reviews gathered for A & A Jewelry show a mixture of sentiments. Customers appreciate the friendly and helpful staff, especially noting the new management and the improvements in store cleanliness and organization. However, negative feedback points to concerns about pricing transparency and the accuracy of service promises, with some experiencing issues during exchanges.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Highlight Reviews:**
Best Review: Cathy P. highlighted the excellent repair work and friendly new staff, appreciating the enhanced store environment since the management changed.
Worst Review: S R. expressed dissatisfaction with the pricing strategy, questioning the return policy and experiencing poor customer service during an item exchange.

**Operating Hours:**
| Day | Hours |
|-------|-------------------|
| Mon | Closed |
| Tue | 10:00 AM - 5:00 PM |
| Wed | 10:00 AM - 5:00 PM |
| Thu | 10:00 AM - 5:00 PM |
| Fri | 10:00 AM - 5:00 PM |
| Sat | 10:00 AM - 4:00 PM |
| Sun | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.