Ben Bridge - Kitsap Mall, Silverdale WA

Ben Bridge Jeweler offers a remarkable selection for those seeking the perfect engagement ring and encompasses a rich history as a fifth-generation, family-run business. Located at 10315 Silverdale Way NW, Silverdale, WA 98383, this jeweler provides a wide array of quality diamonds, gemstones, and exquisite collections from premier brands. Customers have praised the attentive staff for their knowledgeable service, particularly noting the expertise of team members like Alisan and Vicki.

The store is dedicated to crafting custom engagement rings, ensuring that each piece is tailored to meet individual desires and specifications, while also offering repair services and watch battery replacements. The ambiance is welcoming, and many patrons feel valued throughout their shopping experience.

Operating hours are as follows:
- Monday to Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 6:00 PM

The overall sentiment from online customer reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Customer reviews highlight a strong appreciation for the personalized service and craftsmanship. However, there have been occasional complaints regarding miscommunication about orders and service availability.

Best Review:
Deborah emphasized the exceptional service she received while custom ordering a sapphire ring, appreciating the time taken to source multiple options and the clear communication throughout the process.

Worst Review:
Deantha expressed frustration over two negative experiences, including delays in resizing her engagement ring and pushy sales tactics regarding her fiancé's wedding band.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members noted: Alisan, Vicki.