Fred Meyer Jewelers, located at 10315 Silverdale Way NW G-3, Silverdale, WA 98383, operates in Kitsap County and specializes in offering a variety of fine jewelry, particularly in engagement ring creation. The store is known for its inventory featuring diamond bridal and engagement rings, loose diamonds, and various popular watch brands.
Customer feedback reveals a mixed atmosphere regarding their services. Positive experiences highlight the store's competitive prices, wide selection, and knowledgeable staff who provide helpful guidance during the ring selection process. However, numerous negative reviews point to issues such as poor customer service, unfulfilled promises regarding ring deliveries, and disorganization when addressing repairs and other services.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Highlights from the reviews include some commendations for knowledgeable employees and the variety of jewelry available, while criticisms often revolve around service shortcomings and fulfillment issues.
Best Review: Lonnie praised the store for its excellent prices and outstanding service, making it a preferred destination for jewelry shopping.
Worst Review: Jennifer expressed significant dissatisfaction, reporting multiple issues with her engagement ring, such as a loose diamond and delays in repairs, which negatively impacted her engagement experience.
Operating Hours:
- Sunday to Saturday: 6:00 AM - 11:00 PM
Staff mentioned: None specified.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 39