A to Z Jewelry and Coin Exchange, located at 3350 S Dixie Hwy, Lima, OH 45804, specializes in a range of services, including the creation of custom engagement rings. The store is known for its knowledgeable and friendly staff, who provide fair pricing on jewelry, coins, and collectibles.

Customer reviews total 28, reflecting a mixed sentiment. Positive comments highlight the store’s extensive selection, competitive prices, and friendly service from staff members. Many customers appreciate the honesty and expertise of the owners and staff, particularly in the areas of jewelry and coin appraisal. For example, customers noted the quality of the coins and jewelry available, mentioning great prices and knowledgeable service.

Conversely, negative reviews frequently mention issues with the store's hours and availability, often stating that the store is closed during posted hours or only open by appointment, leading to frustration among potential customers. This has contributed to a perception of disorganization and poor customer service in some cases.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 15%
Negative: 25%

**Opening Hours:**
Monday 12:00 PM - 5:00 PM
Tuesday 12:00 PM - 5:00 PM
Wednesday 12:00 PM - 5:00 PM
Thursday 12:00 PM - 5:00 PM
Friday 12:00 PM - 5:00 PM
Saturday Closed
Sunday Closed

**Staff Members:**
Owner: John

Best Review: Jason Peters appreciates the store's quality selection of coins and jewelry, describing it as a great place with competitive prices.
Worst Review: Jerold Red expresses frustration about wasted time, stating that the store is often closed and operates only by appointment, which made it difficult to conduct business.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.