Von's Diamonds and Jewelry, located at 3217 Elida Road, Lima, OH 45805, has established itself as a trusted destination for those seeking custom engagement ring creations and exceptional service. With a commitment to quality and customer satisfaction, Von's offers a wide range of services including bridal jewelry, custom designs, and jewelry repair. The store prides itself on fostering relationships built on trust, ensuring that every client feels valued in their experience.

The dedicated team at Von's Diamonds and Jewelry has received a variety of feedback from over 140 reviews across multiple platforms. Customers frequently praise the knowledgeable staff for their friendly and professional service, highlighting their expertise in helping couples design the perfect engagement ring. Notably, many reviews commend the custom design process, emphasizing the patience and creativity of the associates.

However, some negative feedback points to instances where customers felt less attended to or received mixed experiences regarding pricing and service. Despite these occasional lapses, the overall sentiment remains overwhelmingly positive.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Not specified

Best Review:
A customer highlighted how friendly and supportive the staff were during their quest for the perfect engagement ring. They felt like family within minutes of entering the store and appreciated the patience of the sales associates in finding the ideal diamond.

Worst Review:
Another review expressed disappointment over feeling rushed and undervalued during a visit, leading to dissatisfaction with the overall experience in pursuing an engagement ring.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.