Don Jenkins Jeweler, located at 117 N Elizabeth St, Lima, OH 45801, has been a staple in the community for 78 years, offering exceptional services focused on engagement ring creation. This family-owned business, with a legacy of dedication to customer service, has garnered a solid reputation for its exquisite selection of jewelry and skilled repair services. The staff are often praised for their friendly demeanor and willingness to go above and beyond to assist customers.
Reviews indicate a generally positive sentiment towards the store, with many customers highlighting the quality of their engagement rings and the personalized service received. However, there have been some criticisms regarding customer interactions during the pandemic, particularly concerning mask usage, which left some customers feeling uncomfortable.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Opening Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff mentioned include Amber and Scott, who have been highlighted for their exceptional service.
Best Review: Customers have shared their happiness with the quality of jewelry and outstanding service, particularly noting how satisfied they have been with their engagement rings.
Worst Review: There was a concern raised about a lack of mask compliance during visits, causing discomfort for a customer who felt uneasy about their experience in the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 4192243211