Achikian Goldsmiths is a family-owned jewelry store located in Vienna, VA, specializing in custom engagement ring creation and high-quality jewelry services. With over 34 reviews reflecting the experiences of customers in the area, this jeweler has garnered an outstanding reputation for their craftsmanship and customer care. The owner, Ken Achikian, is recognized for his expertise and attentiveness, ensuring that each client receives personalized attention while selecting or designing their engagement ring.
The store offers a wide array of services, including custom jewelry design, resizing, appraisals, and repairs. Customers appreciate the welcoming atmosphere of the establishment, often noting the friendly interactions with the knowledgeable staff. The Achikian family prides themselves on creating a comfortable environment for shoppers, making the process of choosing or designing an engagement ring a pleasant experience.
The positive feedback from customers emphasizes the store's commitment to quality and craftsmanship. Many reviews highlight the exceptional custom engagement rings created by Ken Achikian, noting the meticulous attention to detail and the ability to convey individual preferences and styles into unique pieces. Customers express satisfaction in both the final product and the overall service provided by the family-owned jewelry store.
However, some reviews reflect minor critiques regarding pricing or specific interactions, indicating that experiences can vary. Overall, the store maintains a high level of customer satisfaction, with a large majority of clients expressing their appreciation for the service received.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Location**:
110 Pleasant St NW STE C, Vienna, VA 22180
**Phone**: (703) 255-2255
**Store Hours**:
| Day | Hours |
|-----------|--------------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
Staff members mentioned include Ken Achikian.
Best Review:
One customer praised the personalized service received when designing a custom engagement ring, highlighting the professionalism and attentiveness of Ken Achikian throughout the process.
Worst Review:
Another review noted a less than satisfactory experience, with a criticism of the communication style of a staff member when discussing jewelry resizing options, leading to a feeling of discomfort and skepticism about the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 64
Store Phone Number: 7032552255