The Jewelry Doctor, located at 440 Maple Ave E, Vienna, VA 22180, is a well-regarded establishment in Fairfax County specializing in creating custom engagement rings and jewelry repair. The owner, Tony Morrell, has a notable reputation for excellence and personal service, having worked in the jewelry industry for over 30 years.
With a total of 109 reviews, The Jewelry Doctor has garnered a generally positive sentiment among customers, showcasing Tony's expertise in engagement ring design and repair. Customers frequently commend his personalized approach, attention to detail, and high-quality workmanship. Positive reviews highlight the satisfaction with custom engagement rings and the ability to accommodate unique requests, while some customers mention longer wait times for repairs or issues with order accuracy.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 12:00 PM - 5:00 PM |
| Wednesday | 12:00 PM - 5:00 PM |
| Thursday | 12:00 PM - 5:00 PM |
| Friday | 12:00 PM - 5:00 PM |
| Saturday | 12:00 PM - 5:00 PM |
| Sunday | Closed |
Best Review:
A customer praised Tony for creating a custom engagement ring using a family diamond, emphasizing how he ensured the design met the couple’s preferences. They appreciated the personal touch and attention to detail throughout the process.
Worst Review:
One customer expressed disappointment after receiving incorrect materials for the repair of their earrings. They reported receiving sterling silver instead of the requested 14k white gold and noted the lack of accountability from the owner when addressing the issue.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 109
Store Phone Number: 7032551330