Vern's Jewelry Repair, located at 1204 S. Cushman St, Fairbanks, AK, operates in the jewelry repair and creation sector, with a specialized focus on engagement ring services. With a phone number of (703) 938-0000, this local business has garnered 21 reviews, demonstrating a receptive customer base.

The reviews reflect mixed sentiments. Positive feedback highlights the store's attentive staff, craftsmanship, and the ability to cater to specific design requests in engagement ring creation. Customers appreciated the prompt service and the knowledgeable approach of the staff. Conversely, some reviews point to experiences of unresponsiveness and dissatisfaction with customer service, indicating a need for improvement in communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 12:00 PM – 4:00 PM
- Sunday: Closed

Staff members mentioned include the manager, Duffy D.

Best Review:
A customer expressed high satisfaction with the engagement ring creation process, praising the craftsmanship and suggesting that the staff went above and beyond to ensure a beautiful final product.

Worst Review:
Another customer highlighted a frustrating experience with communication, noting concerns about the lack of follow-up after an inquiry regarding their order status, leading to delays in the process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.