Tysons Art and Jewelry Exchange in Vienna VA

Tysons Watch & Jewelry Exchange, located at 8150 Leesburg Pike Suite A3, Vienna, VA 22182, stands out for its exceptional engagement ring creation services. With over 326 reviews, this jeweler has established a reputation in Fairfax County for providing high-quality custom jewelry and attentive customer service. The knowledgeable staff, including experienced professionals like Rose and Nancy, offer personalized guidance throughout the engagement ring selection and design process.

Customers frequently emphasize the store's unique selection of vintage and contemporary styles, with many appreciating the ability to customize settings to match personal preferences. The establishment is known for its fair pricing and professionalism, fostering an environment where individuals feel respected and valued.

However, there are mixed sentiments in the reviews. Some customers have reported dissatisfaction with offers made for their jewelry, expressing feeling undervalued during transactions. Others have recounted experiences where customer service did not meet their expectations, particularly in terms of attentiveness and professionalism.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Best Review:** A customer praised the expertise of staff member Rose, commending her for guiding their partner through the intricacies of diamond selection and custom ring design.

**Worst Review:** A reviewer expressed frustration over a poor experience with customer service, feeling dismissed and unappreciated when attempting to sell a watch.

**Operating Hours:**
- Tuesday: 10:30 AM - 5:30 PM
- Wednesday: 10:30 AM - 5:30 PM
- Thursday: 10:30 AM - 5:30 PM
- Friday: 10:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.